Shipping Policy
At K-BEAUTY GLOW, we carefully prepare every order to ensure your beauty products arrive safely and in excellent condition.
Order Processing
Orders are processed after payment has been successfully confirmed.
Processing times may vary depending on product availability. Once your order is ready, you will be contacted or notified regarding delivery or collection.
Delivery in Mauritius
We currently deliver within Mauritius.
Delivery times may vary depending on your location, product availability, public holidays, and other circumstances outside our control.
Any applicable delivery fee will be communicated or displayed during the ordering process.
Pre-Order Products
Some products may be available for pre-order before they arrive in Mauritius.
Estimated arrival or delivery dates provided for pre-order products are estimates only and may change due to international shipping, customs clearance, supplier delays, or other circumstances outside our control.
By purchasing a pre-order product, you acknowledge and accept that delivery may take longer than for products currently in stock.
If your order contains both in-stock and pre-order products, they may be delivered together once all products are available unless otherwise arranged.
Incorrect Delivery Information
Customers are responsible for providing accurate contact and delivery information.
K-BEAUTY GLOW cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Delays
While we do our best to provide accurate delivery estimates, delays may occasionally occur due to circumstances outside our control.
If there is a significant delay affecting your order, we will make reasonable efforts to keep you informed.
Questions About Your Order
If you have any questions regarding your delivery or order, please contact K-BEAUTY GLOW using the contact information provided on our website.